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Brough Memorial Hall receives quality award for good management

Issued 17 Nov 2015

Committee members from Brough Memorial Hall were presented with their Hallmark One Quality Standard certificate at a recent village hall event run by ACTion with Communities in Cumbria (ACT).

The national Hallmark Quality Standards Scheme recognises good management and practice by village hall management committees and can be used to demonstrate halls are run efficiently and are a real asset to their communities.

Jackie Featherstone and Pat Jones received the award on behalf of the memorial hall committee, which was presented by ACT Development Officer, Hellen Aitken, in front of an audience of village hall representatives from across the county.

On receiving the award Brough Memorial Hall secretary Jackie Featherstone said “We’re really pleased to have received the award. Everyone on the committee is a volunteer and works hard to maintain the hall and ensure it is a viable community asset; Hallmark is recognition of this, and also means we can save money on our insurance.

“We would like to thank ACT for all their advice and support over the years, it has been a big help. Now we’ve achieved this Hallmark award, we’re already considering going for the next one.”

In Cumbria, the administration of Hallmark is overseen by the county’s community development organisation ACTion with Communities in Cumbria (ACT), and is supported by volunteer peer assessors.

ACT’s Hellen Aitken said “I would like to congratulate the committee of Brough Memorial Hall on successfully achieving Hallmark One, for Charity Administration and Management. The hall is a well used and valued community facility which hosts a diverse range of activities. In recent years, the committee has made great efforts to improve and introduce effective procedures and processes for the administration and management of the charity and I’m pleased this can be recognised by the Hallmark Quality Standards Scheme.

“Village Halls with Hallmark can also benefit from discounts offered by some insurance providers, with increased discounts for each level quality standard achieved. It can also be used to support funding applications for projects as evidence of the high standards of the committee members and the merit of the hall.”

There are 3 Hallmark awards covering: ‘Charity administration and management’; ‘Health, safety, security and licences’; and ‘Community and social awareness, communications, forward planning and development’. Each is valid for a period of three years and must be achieved in this order, before progressing to the next.”

Lorrainne Smyth, ACT Chief Executive said “Village halls are at the heart of community life and ACT is proud to support them here in Cumbria. We provide a wide range of specialist resources and training, including information on governance, working with people and volunteers, project planning and fundraising."

ACT organises three free training events for village hall volunteers each year across Cumbria. These popular events offer an important opportunity for sharing knowledge, and discussing real concerns and practical solutions, in a supportive and friendly setting. The next event will be held at Grizebeck Community Hall on Wednesday 3rd February next year.”

Contact ACT for more information on Hallmark or for advice and information about running your village hall. Tel: 01228 817224 or Email:

Photo: (L – R) Pat Jones and Jackie Featherstone (Brough Memorial Hall) receiving the Hallmark award from Hellen Aitken (ACTion with Communities in Cumbria).

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